Caroline Palmer

Caroline Palmer

ChatHealth , UK

Title Of Presentation :
Use of a text messaging service for communication with parents and carers

Biography

Caroline is the Digital Development Clinical Lead, her role involves developing and supporting innovative ways to engage service users with healthcare services in England, UK. Caroline qualified as a Children’s Nurse in 2007 and worked within the acute care setting until 2011 and then in community services across both School Nursing, Children’s Community Nursing . Caroline began working on the ChatHealth messaging project in 2012 to launch ChatHealth in the School Nursing service in Leicestershire, UK and going on to support other organisations to adopt the messaging service across the UK. In 2014 Caroline was awarded the title of Queens Nurse for her work in innovation within the NHS.